PURCHASE TERMS AND CONDITIONS

Acceptance of order

While it is our practice to confirm orders by e-mail, the receipt of an e-mail order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit and/or amend the order quantity, promotional period, items, gifts or any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or delivery of any order.

 
Local Order & Delivery

Delivery will be free-of-charge for orders above $50 for Singapore ONLY, and a delivery fee of $15 for orders below $50. Deliveries are carried out by uParcel. You can expect to receive your purchases within 7 working days from receipt of confirmation email. Purchases are non-refundable or exchangeable. Our working hours are from 9:00am to 6:00pm, Monday to Friday except Saturday, Sunday and Public Holidays. Orders received outside of working hours will be process on the next business day.

Overseas Order & Delivery

Overseas shipping rates will be calculated based on the total weight of your order, your country and location.Shipping charges are reflected in your shopping cart after checkout and will be made known to you before your credit card is charged. Please take note that shipping may take 7 - 10 working days for overseas order. 

 
Delivery

Delivery will be free-of-charge for orders above $50 for Singapore ONLY, and a delivery fee of $15 for orders below $50. Deliveries are carried out by uParcel. Typically, orders will be delivered within 7 days from the following day of purchase.An SMS will be sent to you with a web link once parcel is being picked up from Xndo Warehouse. The link allows you to track your parcel status. You should contact the delivery agent via the web, should you need alternative delivery time/schedule. 

 
Payment

Via PayPal (User Agreement for Paypal Services)